Your privacy is a core commitment at cd44, not an afterthought. This Privacy Policy explains in clear, plain English exactly what personal data we collect, why we collect it, how it is stored, and what rights you have over it. We do not sell your data to third parties for marketing purposes — ever.
Your Commitment: By registering an account with cd44 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this policy, please discontinue use of the cd44 platform and contact support to close your account.
This Privacy Policy ("Policy") describes how cd44 ("cd44", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("User", "you", "your") who access or use the cd44 platform at cd44.cam and any associated subdomains, mobile applications, or related services.
cd44 is committed to protecting the privacy and security of all personal data entrusted to us. We operate in accordance with internationally recognised data protection principles, including purpose limitation, data minimisation, storage limitation, and transparency. We process only the data that is necessary to provide our services, comply with legal obligations, and maintain the integrity of our platform.
This Policy applies to all registered users of cd44, including players based in Bangladesh and other eligible jurisdictions. It covers all personal data collected through the cd44 website, mobile interface, customer support channels, and payment processing systems.
For the purposes of applicable data protection law, cd44 acts as the data controller in respect of the personal data it collects directly from users via the cd44 platform. As data controller, cd44 determines the purposes and means of processing your personal data.
Where cd44 engages third-party service providers to process personal data on its behalf — for example, payment processors, KYC verification providers, or fraud prevention services — those providers act as data processors subject to contractual obligations imposed by cd44 and may not use your data for any purpose other than the specific service they provide to cd44.
Contact the Data Controller: If you have any questions, concerns, or requests relating to the processing of your personal data by cd44, please contact us at [email protected]. We aim to respond to all data-related enquiries within 30 calendar days of receipt.
cd44 collects the following categories of personal data in the course of providing its services:
| Category | Examples of Data Collected | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile phone number, residential address (including city, district — e.g., Dhaka, Chittagong, Sylhet) | Account communication, support, fraud prevention |
| Financial Data | Payment method details (bKash number, Nagad number, Rocket number, bank account details), transaction history, deposit and withdrawal records | Payment processing, AML compliance, withdrawal verification |
| Technical Data | IP address, browser type, device identifier, operating system, screen resolution, time zone | Platform security, fraud detection, geographic access control |
| Usage Data | Pages visited, games played, bets placed, session duration, click paths, feature interactions | Platform improvement, responsible gaming monitoring, personalisation |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Customer support, dispute resolution, quality assurance |
| Verification Documents | Copies of National ID (NID), passport, utility bills, or other documents submitted for KYC purposes | Identity verification, AML compliance, regulatory obligations |
cd44 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data, except where a government-issued identification document submitted for KYC purposes incidentally contains such information.
cd44 collects personal data through the following means:
cd44 uses the personal data it collects for the following specific purposes:
cd44 processes your personal data on the following legal bases, consistent with internationally recognised data protection principles:
cd44 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following limited circumstances:
No Cross-Border Transfers Without Safeguards: Where personal data is transferred to service providers operating outside Bangladesh, cd44 ensures that appropriate contractual safeguards are in place to protect the data to a standard equivalent to that applied within the platform's primary jurisdiction.
cd44 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
At the end of the applicable retention period, personal data is securely deleted or permanently anonymised. Where deletion is not immediately possible due to technical constraints (for example, data stored in backup archives), the data will be isolated from further processing and deleted at the earliest practicable opportunity.
cd44 uses cookies and similar tracking technologies to operate the platform, maintain session state, improve performance, and analyse usage. The following categories of cookies are used:
You may manage non-essential cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the cd44 platform. cd44 does not use cookies for cross-site advertising or to build advertising profiles about you.
cd44 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
Whilst cd44 takes all reasonable precautions to safeguard your personal data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the security of your account credentials and for notifying cd44 immediately if you suspect unauthorised access to your account.
As a user of the cd44 platform, you have the following rights with respect to the personal data we hold about you. To exercise any of these rights, please contact us at [email protected] with your account username and the nature of your request. cd44 will respond within 30 calendar days.
Note on Regulatory Retention: Certain rights — such as the right to erasure — may be limited where cd44 is required by law to retain data for AML, KYC, or other regulatory compliance purposes. In such cases, cd44 will explain the basis for any limitation on your right and retain only the minimum data necessary to satisfy the legal obligation.
The cd44 platform may contain references to game providers and payment partners whose names appear on the platform for informational purposes. cd44 does not link to external third-party websites from its platform pages, and this Privacy Policy applies only to personal data collected directly through cd44.cam and its associated services.
cd44 accepts no responsibility for the privacy practices of third-party entities whose products or services are accessible through the cd44 platform under licensing arrangements. Where you interact with a game provided by a third-party provider (such as Evolution Gaming, Pragmatic Play, or Spribe), that provider's own data processing activities within their game environment are governed by their own privacy policies.
The cd44 platform is strictly intended for individuals who are 18 years of age or older. cd44 does not knowingly collect, store, or process personal data from any person under the age of 18. If cd44 discovers or has reason to believe that a user is under 18, the account will be immediately suspended, all play will be voided, and any balance held will be returned to the payment source following investigation.
If you are a parent or guardian and believe that a minor has registered an account on cd44, please contact our support team at [email protected] immediately. We will investigate and take appropriate action without delay.
cd44 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. When material changes are made, we will notify registered users by displaying a prominent notice upon login or by sending a notification to your registered email address prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically. Your continued use of the cd44 platform following publication of a revised Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you must discontinue use of the platform and may close your account by contacting support.
For any questions, concerns, or requests regarding this Privacy Policy or cd44's handling of your personal data, please contact the cd44 data team using the details below. Our support team operates 24 hours a day, 7 days a week, including Bangladesh public holidays.
Data Protection at cd44
Privacy is not just a legal document at cd44 — it is embedded into how we build and operate the platform. Here are the core data protection principles that every Bangladesh player benefits from.
Every byte of data transmitted between your device and cd44 is protected by 256-bit SSL/TLS encryption — the same standard used by international banks. Your personal and financial data is never sent in plain text.
cd44 does not sell, rent, or trade your personal data to third-party marketers or data brokers. Your information is used solely to operate your account, process payments, and keep the platform secure.
Access to personal data within cd44 is restricted to staff who require it for a specific, documented purpose. All personnel handling personal data operate under confidentiality obligations and receive regular data protection training.
You can request access to, correction of, or deletion of your personal data at any time. cd44 responds to all data rights requests within 30 calendar days. Withdrawal of marketing consent is processed immediately upon request.
cd44 retains your data only for as long as legally required or operationally necessary. Account data is retained for five years post-closure per AML regulations; short-lived usage logs are purged after twelve months.
Financial data shared with bKash, Nagad, Rocket, and banking partners is transmitted only via encrypted channels and used exclusively to execute the transaction you request. cd44 does not store full payment credentials on its own servers.
If you have questions about how cd44 handles your data, our support team is available 24/7. You can also review our Terms & Conditions, explore the FAQ, or log in to manage your account settings. 18+ only. Play responsibly.